Saturday, October 15, 2011

Wireless customers will be warned about potential overages

The FCC and the CTIA are reaching agreement that wireless carriers will notify consumers when they are nearing overages in voice, text, data, and international use, all separately, since major carriers no longer offer unlimited plans.

Many people are finding that work-related communications on their cell phones are causing complications, creating situations where work-related use may not always be reimbursed.  This has certainly happened to me.  I was not going to increase my minutes allowance just for an employer.

Verizon did warn me of a potential overage when this happened, by free text. 

The guidelines would be in effect by early 2013. 

Cecilia Kang ran the story in the Washington Post Saturday Oct. 15, link here

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