Wednesday, July 13, 2011

Third party "companies" get themselves onto your phone bill, probably illegally

Several media outlets today reported on telephone “cramming” (or “scramming”), where cell and land providers allow third party “companies” to access your records (perhaps by hacking) and put fraudulent charges for “services” that you don’t use.  So you have to go online and look at your bill every month. It gets even more complicated as cable, Internet, and digital phone get combined.

Here is NBC’s report today.

Remember, if you ditch your old landline (even if you leave the physical line in place) for digital phone, you are responsible for keeping your cable modem powered at all times, even when you’re away.  And cable service is still usually not quite as reliable as old land telephone service – something to think about in conjunction with home security systems, too.