Monday, October 04, 2010

Verizon will refund to millions for "accidental Internet use" charges

Verizon Wireless is going to refund up to $90 million (up from $50 million) to about 15 million customers who were incorrectly charged for “Internet use” without having data access plans. There are many accounts, such as one from Mashable yesterday, here.

Apparently these were customers who had not signed up for Internet use plans.

Typically, sophisticated cell phone or Blackberry users do sign up for Internet access (which they can also use on their PC’s, especially when cable access fails, as a backup, as during power failures with laptops). But typically these are restricted to about 5 gig a month, althouh newere MiFi plans from several companies (especially Virgin Mobile) will offer much more usage, especially for travelers.

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